The Boring Stuff

$100 required to secure your date – this is non refundable amount.
Changes can be made up to 10 days prior to the date. Final payment is required 10 days prior to the event, or at the discretion of Wild Dahlia Florals.
We always choose the best quality flowers that money can buy.
We can’t control mother nature’s impact on the season’s so sometimes it may be necessary to substitute flowers. If this is the case then the substitutes will be of equal or better quality – we do our very best to match what you have requested.

Terms and Conditions

Privacy and Security
Use of Personal Information

The personal information we collect is intened to offer great customer service and to improve communications. Wild Dahlia collects personal information for the purpose of provide a service requested by a customer. We may need to contact the customer by phone, or email should any questions arise regarding customer requirements. Information may also be used to inform customers of any additional services or news which may be of interest to them. Unless we are required by law to disclose such information, Wild Dahlia will not disclose ANY personal information to any person, organisation (third party). Wild Dahlia will do its utmost to ensure any customer information is held securely.

Information Collection and Use
Wild Dahlia Florals is the sole owner of the information we collect on this site.
We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Sales and Payment
Sales are subject to availability. We can’t control the seasons and sometimes it is necessary to substitute flowers. When we do so, any alternate flowers will be of equal, or better, quality. We will always do our best to match what you have ordered. Payment must be made in full prior to despatch. Normally, most flowers are available right through out the year, however, there are always the exceptions. $100 is required to secure your date – and this is non refundable. You are welcome to make changes up to 10 days prior to your event and final payment will be required within this time frame (or at the discretion of Wild Dahlia Florals).

Delivery
When a function is booked, we aim to deliver flowers within a ‘window’. This window is pre-agreed with the customer so you know when you will be receiving your items. If delivery is required at a venue, Wild Dahlia Florals will telephone the venue to confirm delivery window.

Prices and Currency
All prices are in Australian dollars and may change without notice.

Conformity of Goods
Any information, pictures supplied whether verbally or in writing is for guidance only and are given in good faith but without warranty. While every effort is made to ensure the description, and specifications of the goods are accurate; we cannot accept any responsibility for minor discrepancies.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

Breakages of any glass/ hire ware items
Unfortunately, any breakages or damages must be paid for. If our items are damaged, broken or lost whilst they are being used at your function, Wild Dahlia Florals reserves the right to charge you (the client) replacement cost/s of the items. Thank you for your understanding.